How to Solve the Black Screen Error in Windows 10

For the users of Windows 10, Black Screen Error can be a frustrating affair. In the following article, we look at the methods that can come in handy when one wishes to get rid of the black screen error in Windows 10. We'll discuss the various instances of the Black Screen Error as seen in Windows 10.

Part-1: Black Screen Error and not Signed into Windows 10

There are instances when the PC experiences a black screen error after the upgrade to Windows 10 is complete. For the ones who haven't signed in yet, here are a few options.

Check the Connections:

There is a chance that the issue might lie with your PC or display, and this is what you can do:

Start your PC in Safe Mode to Sort Black Screen Error:

One can either use a recovery drive, or an installation media to sort the black screen error. For the ones using a recovery drive, the steps are listed as follows:

Using a Recovery Drive to solve the Black Screen Error:

  1. Ensure that the PC is shut down, and follow it up by connecting the recovery drive to the PC, and switch on the PC.
  2. You will view the "˜Choose an Option' screen. Select Troubleshoot>Advanced Options>Startup Settings>Restart.
  3. You are then required to restart your PC in Safe Mode with Networking. Press F5 when your PC restarts. If the PC doesn't work in Safe Mode with Networking, you must repeat the first two steps. Also, one can try F3 for Enable Low-Resolution Video.
  4. When the PC is in safe mode, you must open "˜Device Manager' through the search box. Use the arrow to expand the Display Adapters.You would see two items under Display Drivers: – Right click the added display adapter (for instance, it could be Intel HD 4000 or AMD Radeon HD 4200), and then follow it up by clicking on Disable>Yes. To check if it worked, you must shut down your PC, eject the recovery drive, and then turn the PC back on.

    – If the above option doesn't work, you can restart your PC in the safe mode again, go back to the Display Adapter to enable the Display Adapter, and also, disable the other display adapter. For the ones who see only a single item under Display Adapters, they can either uninstall the display adapter or roll back the driver.

    – In order to roll back the driver, you are required to open the Device Manager, select the arrow to expand the Display Adapters. Under Display Adapters, you must right click on the item and choose Properties. Select the driver tab, and follow it up by choosing Roll Back Driver>Yes.

    – If you are looking to uninstall the display adapter, go to the Device Manager, select the arrow to expand Display adapters, right click the item, select Properties, follow it up by selecting the Driver tab, and choose Uninstall>Ok.

  5. Last, but not the least, you must shut down the PC. Eject the recovery drive and power back your PC.

Using Installation Media to Solve the Black Screen Error:

Here are the steps that must be followed:

  1. Choose a working PC, visit the Microsoft Software Download Website, and create a Windows 10 Installation Media.
  2. Restart your system after inserting the installation media.
  3. Select "˜Repair your Computer' from the Install Windows Screen.
  4. Select "˜Troubleshoot' from the "˜Choose an option' screen. Here, you can use the Safe Mode. Choose Advanced Options>Startup Settings>Restart
  5. You are then required to restart your PC in Safe Mode with Networking. Press F5 when your PC restarts. If the PC doesn't work in Safe Mode with Networking, you must repeat the first two steps. Also, one can try F3 for Enable Low-Resolution Video.
  6. When the PC is in safe mode, you must open "˜Device Manager' through the search box. Use the arrow to expand the Display Adapters.You would see two items under Display Drivers: – Right click the added display adapter (for instance, it could be Intel HD 4000 or AMD Radeon HD 4200), and then follow it up by clicking on Disable>Yes. To check if it worked, you must shut down your PC, eject the recovery drive, and then turn the PC back on.

    – If the above option doesn't work, you can restart your PC in the safe mode again, go back to the Display Adapter to enable the Display Adapter, and also, disable the other display adapter. For the ones who see only a single item under Display Adapters, they can either uninstall the display adapter or roll back the driver.

    – In order to roll back the driver, you are required to open the Device Manager, select the arrow to expand the Display Adapters. Under Display Adapters, you must right click on the item and choose Properties. Select the driver tab, and follow it up by choosing Roll Back Driver>Yes.

    – If you are looking to uninstall the display adapter, go to the Device Manager, select the arrow to expand Display adapters, right click the item, select Properties, follow it up by selecting the Driver tab, and choose Uninstall>Ok.

  7. Last, but not the least, you must shut down the PC. Eject the recovery drive and power back your PC.

Fixing the ‘Black Screen Error’ in Windows 10

Part-2: Black Screen Error while being signed into Windows 10

Here is what you can do if you experience a black screen error while being signed into Windows 10:

Unplug the External Devices:

Often, the external devices are the reason behind a black screen error. In such a scenario, it is advisable to unplug all the devices, and then installing them independently.

If you are successful in determining the device causing the black screen error, repeated the above procedure, but without the device causing the error, and then restart your PC. Also, contact the device manufacturer for support.

Enter the Safe Mode:

Often, unplugging devices at tandem won't bring in any solution. Therefore, you may have to start your PC in Safe Mode.

  1. Restart the PC. On the sign-in screen, hold the shift key, choose the Power Button, and then Restart.
  2. When the PC restarts, choose Troubleshoot>Advanced Options>Startup Settings>Restart. Choose F5 for Safe Mode with Networking after the PC restarts.

Reinstalling the Display Adapter Driver to solve the Black Screen Error:

In the safe mode of your PC, reinstall the display drivers. This is how it is supposed to be done.

  1. In the search box, type Device Manager, select Device Manager.
  2. Expand the Display Adapter.
  3. Right click and choose Uninstall>Ok.
  4. Restart the system.

Shut down the Run Once Processes to overcome the Black Screen Error:

For the ones using their system, shutting down the Run Once Processes might be a good option. This can be done through the following steps.

  1. Right-click Start and select the Task Manager.
  2. After checking the Processes Tab and Services Tab, ensure that instances of RunOnce32.exe or RunOnce.exe are running, and if they are, choose "˜End task' in Processes. You can also choose "˜Stop' in Services after right-clicking on the time.
  3. Restart the system.

Part-3: How to Recover Lost Data Cause by Black Screen

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